MedValue is a full-service Business Process Outsourcing (BPO) company specializing in healthcare, insurance, legal, financial, and administrative support services. We combine deep domain expertise with AI-enhanced processes to help organizations streamline operations, improve accuracy, reduce costs, and scale efficiently.
We serve healthcare, insurance, legal, telecommunications, finance, technology, retail, transportation, energy, education, and government/public sector organizations.
We integrate AI, automation, and predictive analytics into traditional BPO services while maintaining strict regulatory compliance (HIPAA, HITRUST, SOC2, GDPR). Our U.S.-based client management ensures quality, responsiveness, and scalability.
We have U.S.-based client relationship teams and a global operations network that ensures 24/7 service delivery.
We maintain compliance with HIPAA, HITRUST, SOC2, and GDPR standards, utilizing encrypted communications, secure cloud storage, strict access controls, and continuous monitoring.
Absolutely. We tailor services to match your workflows, compliance requirements, scalability needs, and technology platforms.
We use AI tools for document verification, coding validation, claim scrubbing, predictive analytics, chatbot communications, data abstraction, and indexing.
Our flexible global delivery model allows rapid scaling of teams to meet seasonal peaks, project surges, or long-term growth without compromising quality.
We provide a structured onboarding process including needs assessment, SOP creation, technology integration, pilot testing, full deployment, and continuous support.
Credentialing, enrollment, medical billing, RCM support, patient enablement, clinical documentation, provider data management, clinical trial support, medical records retrieval, and telehealth admin support.
We manage patient intake, eligibility verification, scheduling support, virtual consent, post-visit documentation, and tech support for virtual visits.
Yes. We support billing for various specialties like cardiology, oncology, orthopedics, behavioral health, and more.
We manage initial credentialing, re-credentialing, CAQH updates, payer enrollment, compliance tracking, and primary source verification.
AI-based OCR tools automate document scanning and verification, reducing manual entry errors and speeding up credentialing timelines.
Medical records, billing records, imaging reports, treatment summaries, and full patient charts.
Yes. We ensure complete compliance with HIPAA regulations, using secure platforms and encrypted data transfers.
We manage patient recruitment, regulatory documentation preparation, EDC data entry, site management documentation, and audit preparation.
AI helps identify eligible patients faster, manage documentation efficiently, and reduce trial enrollment timelines.
We leverage AI-powered claim scrubbing, denial management, predictive analytics, and coding validation to optimize collections.
We operate 24/7, providing continuous support to global clients.
Typically within 2 to 6 weeks, depending on project complexity.
Yes. We offer both long-term managed services and short-term project-based support for cleanups, migrations, and surges.
Through customized KPI dashboards, regular analytics reporting, and review meetings focused on continuous improvement.
Yes. We integrate with EHRs, billing platforms, CRM systems, telehealth portals, and more.
We implement rigorous QA audits, peer reviews, compliance checklists, AI-based accuracy validation, and continuous training programs.
We use AI for automation of routine tasks, predictive analytics for decision support, intelligent document processing, NLP for clinical documentation, and AI chatbots for client communications.